Frequently Asked Questions
Have a question? We’ve compiled answers to some of the questions we’re asked most often. If you don’t find what you’re looking for, please contact us—we’re always happy to help.
Ordering
How do I know if a product fits my vehicle?
Most vehicle-specific products list compatible years, makes, and models on the product page. If you’re unsure, contact us before ordering and we’ll be happy to help verify compatibility.
Can I place an order over the phone?
Yes. If you need assistance placing an order, give us a call during normal business hours and we’ll be happy to assist you.
Can I pick up my order?
Yes. We offer free local pickup at our retail store in Los Fresnos, Texas. We’ll notify you when your order is ready for pickup.
Shipping
When will my order ship?
Most in-stock orders placed before 12:00 PM CST ship the same business day. Orders placed after noon typically ship the following business day.
Do you offer free shipping?
Yes! We offer free standard shipping on qualifying orders over $100.
Do you ship internationally?
Yes. We proudly ship to customers around the world.
How do I track my order?
Once your order ships, you’ll receive an email with tracking information. Tracking is also available in your account order history.
For complete shipping details, please visit our Shipping Information page.
Returns & Warranty
Can I return an item?
Most new, unused items may be returned within 30 days of delivery when returned in their original packaging with all included accessories.
Do I have to pay return shipping?
Unless the return is due to our error or a defective product, customers are responsible for return shipping costs.
Are clearance items returnable?
No. Clearance and custom-order items are non-returnable.
How do warranty claims work?
Most products are covered by the manufacturer’s warranty. Contact us first and we’ll help guide you through the warranty process.
Learn more on our Returns & Warranty page.
Products
Do you sell genuine OEM products?
We offer both aftermarket and OEM-style replacement products depending on the manufacturer. Product listings clearly identify the brand and product type whenever applicable.
I can’t find the product I’m looking for. Can you get it?
Possibly! Our website is constantly growing. If you don’t see what you’re looking for, contact us. We may already have access to it or be able to special order it for you.
Do your products include installation instructions?
Many products include manufacturer instructions when provided. Some products may also include installation videos or guides on their product pages.
Retail Store
Where are you located?
Stylin Werkz is located at:
511 E. Ocean Blvd., Suite 102
Los Fresnos, TX 78566
Do you install products?
No. Stylin Werkz is a retail sales business. We do not currently offer installation services.
What are your store hours?
Monday: 8:00 AM – 5:00 PM
Tuesday: Closed
Wednesday–Friday: 8:00 AM – 5:00 PM
Saturday: By Appointment (Call Ahead)
Sunday: Closed
Still Have Questions?
We’re here to help. If you can’t find the answer you’re looking for, please visit our Contact Us page and send us a message. We’ll get back to you as soon as possible during normal business hours.